Customer satisfaction is our goal.
Please send items to be returned to Marcus Uniforms with a copy of the receipt from your order via UPS or Priority US Mail for tracking purposes. Marcus Uniforms accepts returns for refund within 30 days of delivery. Upon receipt of the returned merchandise, we will, upon request, issue a refund or credit the credit card. (Shipping charges are not refundable.) If you have requested an exchange, we will reship to you free of charge one time, as long as the original shipment was sent via UPS within the continental United States. If a more expensive item is requested, the original credit card will be charged the additional amount. All PayPal orders will be refunded via PayPal. Refunds or credit card credits will be issued to the original purchaser of the merchandise. Returns received after 30 days will qualify for exchange or merchandise credit only. We cannot accept returned merchandise after 60 days.
Please note that we cannot accept for return or exchange laundered, worn, soiled or embroidered merchandise unless defective. All tags or labels must remain on the returned items. Seasonal items (including holiday prints) cannot be returned after 30 days.
Because MarcusUniforms.com strives to offer the lowest prices for our merchandise and does not impose a restocking fee for returns under 10 items, we can only accept merchandise for return or exchange that has been shipped prepaid. If the merchandise is defective or has been shipped to you in error, we will gladly reimburse you for reasonable shipping charges based on our shipping fees. Returns of 10 or more items may result in a 20% restocking fee. Additionally, Marcus Uniforms reserves the right to deduct the actual shipping expenses paid from your refund or merchandise credit in the event that you place an order with us and then refuse the package once shipped. We are available Monday through Friday 8-5 Central Time to assist you with order changes and cancellations.
We hope that you are not only satisfied, but happy with your purchase from MarcusUniforms.com We urge you to consult the size charts available on our website or in our catalog before making your selections, and we hope that your experience with MarcusUniforms.com is a pleasant one. We welcome your comments and suggestions. Please contact us at 800-453-3944 if you have questions about returns or exchanges, and our customer service representatives will be happy to assist you. Our customer service hours are Monday through Friday from 8:00 A.M. until 5:00 P.M. central time. Thank you for choosing MarcusUniforms.com.
Returns Address:
MarcusUniforms.com (Returns)
Uniform and Scrubs Catalog
5302 W. Fond Du Lac Ave.
Milwaukee, WI 53216-1348